If you're receiving persistent or aggressive calls from National Debt Holdings, it's essential to understand your rights and take appropriate action. Here's a comprehensive guide to help you navigate this situation.
What Is National Debt Holdings?
National Debt Holdings is a debt-buying company that purchases charged-off consumer debts from creditors. They then assign these accounts to third-party collection agencies for servicing. It's important to note that National Debt Holdings does not directly engage in debt collection activities. Instead, they work with licensed servicing partners to handle communications and payment arrangements.
Understanding Your Rights
Under the Fair Debt Collection Practices Act (FDCPA), you have specific rights to protect you from harassment by debt collectors:
Cease and Desist: You can request that a debt collector stop contacting you.
Debt Verification: You have the right to request verification of the debt.
Harassment Prohibition: Debt collectors are prohibited from using abusive, unfair, or deceptive practices.
If National Debt Holdings or their servicing partners violate these rights, you may have grounds for legal action.
Steps to Take If You're Being Harassed
Document All Communications: Keep a detailed record of all interactions, including dates, times, and the nature of the communication.
Send a Cease and Desist Letter: Formally request that the debt collector stop contacting you. Send this letter via certified mail and keep a copy for your records.
Request Debt Verification: Ask for written proof of the debt. They are legally required to provide this information.
File Complaints: Report the harassment to the Consumer Financial Protection Bureau (CFPB), your State Attorney General, and the Better Business Bureau (BBB).
Consult an Attorney: Seek legal advice to understand your options and possibly pursue a lawsuit against National Debt Holdings or their servicing partners for violations of the FDCPA.
Contact Information
If you need to reach National Debt Holdings, you can contact them at:
Phone: (877) 700-5790
Address: 133 Main Street, Second Floor, North Andover, MA 01845
Conclusion
Dealing with debt collection harassment can be stressful, but it's important to know that you have rights and options. By understanding these rights and taking proactive steps, you can protect yourself from unlawful debt collection practices. If you need assistance, consider consulting with a consumer rights attorney to explore your options.